Pest Control FAQs

Q. Do I need to stay home all day and wait for service?

Our service is to maintain the outside perimeter of the house. As long as we have access to the property you do not have to be home. Appointments are available throughout the day. Typically, a one hour window is given.

Q. What insects does the general pest service cover?

Spiders, crickets, ants, roaches, silverfish are generally covered under routine general pest control service. Scorpions, German Roaches, and pigeons require different and often difficult treatment strategies and thus are charged accordingly.

Q. How may I pay for service?

Payments may be made several different ways. You may pay with credit card or debit card at time of service. You may also pay your bill online with your Visa or Mastercard. We also offer re-occurring billing option. All bills must be paid within 30 days to avoid late fees.

Q. How much does pest control service cost?

Because each home is unique in its pest control needs, please call so we can give you an accurate estimate.

Q. Is there a price difference between interior and exterior service?

The price is not increased for interior treatment. It is not necessary to spray the inside of the home every month, as the materials are not subjected to the same environmental factors present outside. If you have problems between service visits, we will come and do a trouble-call for you at no charge.

Q. When you come to service my home, where will you treat?

First and foremost, our technician will inspect your property and advise you of their findings as well as a strategic plan for managing the problem bugs. From that point, the technician will make pesticide applications to the insects hiding places as well as placing a barrier around your home. This usually includes treating the bases of windows and all entryways into the home. The interior treatment (if you choose this portion of the service) typically includes treating at the doorways, windows, common areas and other areas that insects can hide.

Q. How often should I have service?

With the new technology today and the advancement of our products we now use, we recommend our Every Other Month service.

Q. I keep a clean house. Why do I still have bugs?

Typically insects will come inside when outside conditions make it uncomfortable for them or they are simply looking for food and moisture. You have won half the battle with bugs if you keep a clean house and the exterior grounds do not offer the insect much in the way of harborage. The next part is to seal your home in a manner that excludes insects from the interior. Sealing plumbing fixtures inside and outside and adding weather stripping to doors will make a world of difference.

Q. Do I have to leave my house during a service?

Usually not. However, some customers with sensitive breathing problems may choose to leave for a period of time. During certain types of services such as fogging and flea and tick treatments, it’s better if all occupants leave the home for a period of time. Please consult our helpful and knowledgeable staff for specifications.

Q. What should I look for in choosing a pest control company?

There are a number of factors that may differentiate pest control companies from one another. Following are some general guidelines for choosing a pest control company:

• Look for a reputable company with representatives knowledgeable about pest habits, treatment specifications and state regulations.
• Ask friends and associates to recommend companies they have used.
• Find out if continued coverage is offered that includes treatment for re-infestation.
• Be certain the company is licensed by your state’s regulatory agency.

Q. Why do I need a pest control professional?

The pest management professional relies on pesticide application as just one part of a total pest management program. The untrained consumer, who purchases a pesticide over-the-counter, can only make an intuitive judgment on how to properly apply the pesticide. However, the professional pest management technician relies on training, expertise and more sophisticated techniques to manage pests in an environmentally friendly manner.

Q. Can I receive service on weekends?

We do not work on weekends, but we do take appointments as early as 6:30am on the weekdays to accommodate you.

Q. Can I expect immediate results from my service?

In most cases we ask you to give the service a week to 10 days to totally work, as insects hide and don't always come in contact with the products immediately. Ants may take up to a week before you see results if they are baited or have had a non-repellent product used against them. In the case of bee calls; if you still have bees the next day something didn't work, please call! Different infestations take different time periods to work; rodent control may take up to 10 days to see results. Simply call if you have any questions.

Q. Are bark scorpions dangerous?

Bark scorpions are dangerous. Their venom is a neurotoxin, much like that of a black widow. Children and elderly people or people with sensitivities could become very ill. They are difficult to control as they can nest and hide just about any where. It takes a comprehensive effort between the client and pest company to be effective in getting rid of these pests.

Q. Where can I find more information about pests?

You may visit www.bugguide.net to read more about all kinds of different pests and find other helpful links.